Back to Home

Privacy Policy

Last updated: April 2026

At Mantrum Holidays ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mantrumholidays.com.

1. Information We Collect

We may collect the following personal information when you use our website:

Full name
Phone number
Email address
Travel preferences (destination, dates, number of travellers)
Any additional information you provide in the enquiry form

2. How We Use Your Information

We use the information we collect to:

Respond to your travel enquiries and provide customized quotes
Communicate with you about your bookings and trips
Send you promotional offers and travel updates (only with your consent)
Improve our website and services
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Hotel partners and transport providers (only to fulfill your booking)
Payment processors (for secure transactions)
Legal authorities (if required by law)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can set your browser to refuse cookies, but some features of the website may not function properly.

6. Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as Tawk.to for live chat, Cloudflare for security). These third parties have their own privacy policies, and we are not responsible for their practices.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Opt out of promotional communications at any time
Withdraw consent for data processing

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.